Shipping Policy

Last Updated: June 2026

At Nuvelliq, we strive to ensure your order reaches you safely and efficiently. Please review our shipping policy for information regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time for most orders is:

7–10 Business Days

Please note that delivery times are estimates and may vary depending on location, carrier operations, customs procedures, weather conditions, and other factors beyond our control.

Shipping Costs

Shipping fees, if applicable, will be displayed at checkout before your purchase is completed.

Free shipping promotions may be offered from time to time and will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking updates to become active.

Shipping Destinations

We currently ship to eligible countries and regions supported by our shipping partners.

Shipping availability may vary depending on your location.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

Nuvelliq is not responsible for delays, failed deliveries, or additional shipping charges caused by incorrect or incomplete addresses provided by the customer.

Package Size and Weight

Shipping methods may vary depending on the size, weight, quantity, and destination of your order.

In some cases, multiple items may be shipped separately to ensure faster and safer delivery.

Delivery Delays

While we work hard to meet our estimated delivery times, delays may occur due to:

• Carrier service disruptions

• Weather conditions

• Customs clearance procedures

• Public holidays

• High shipping volumes

• Transportation delays

We appreciate your patience and understanding should these situations arise.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery or the expected delivery date.

To help us resolve the issue, please provide:

• Your order number

• A description of the issue

• Photos of the package and product (if applicable)

Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact our support team:

Email: support@nuvelliq.com

We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing Nuvelliq.

NUVELLIQ

NEW ERA OF GLOW